Delivery reviews overview

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by Jens-Peter P.

6/8/2026

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Thank you for the good advice.

Mr. Bartels is a top employee. Excellent advice and very competent. He truly values customer satisfaction.

80.472 delivery ratings

4.7 (out of 80.472 ratings)

5 Stars

(67.140)

4 Stars

(9.051)

3 Stars

(2.230)

2 Stars

(1.193)

1 Stars

(858)

98.6% recommend SVB

Advantages

Family business since 1989
Over 400,000 customers
Fast worldwide shipping
Packed ecologically

Service

Shipping

Quality

by Gerald B.

6/8/2026

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The order process was flawless.

The ordering process, processing, and delivery time are excellent.

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by Rainer S.

6/8/2026

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Simply top-notch!

Ordered today and arrived tomorrow – that's right! In general, the service at this company is simply fantastic. You can even call and someone actually answers, and you can ask your questions, which are answered professionally. They listen and try to solve problems, find possible causes, and source any necessary spare parts. I've never experienced that anywhere else. It's probably a mail-order company that truly cares about its customers. 5 stars for that!!!

I will definitely shop there again (whenever I need specific parts, obviously!). Highly recommended!!!

Shipping

Quality

by Pascale M.

6/8/2026

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The scheduled delivery arrived three days late without any notification from the carrier.
The package was left unattended for several hours as we were out.

Apart from that, everything arrived well-packaged and fairly quickly.

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by Maik T.

6/8/2026

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Gladly again

Everything as ordered. Top quality and good tips.

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by Melchiorre L.

6/8/2026

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Seriousness and professionalism

There were several messages following the process from preparation to delivery

Shipping

Quality

by Alfred B.

6/8/2026

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Shipping to Rotterdam

The shipment arrived as promised, good product.

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by Helena R. 6/8/2026

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Excellent experience without any complaints, thanks for the speed and excellent communication. Everything arrived a few weeks after the original deadlines.

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by Thomas K.

6/8/2026

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Super fast

The delivery was super fast and complete after excellent advice!

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by Jens M.

6/8/2026

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Everything's great

Fast and trouble-free processing

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by Joachim S.

6/8/2026

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Fast and good quality

Everything was perfect, just as described.

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by DIDIER C.

6/8/2026

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Nothing to report

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Quality

by Ronald P.

6/8/2026

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Battery with or without Bluetooth?

I ordered a Mariene LiFePO4 battery and it arrived undamaged. However, the Bluetooth interface, which is explicitly advertised, doesn't work. The battery isn't detected. I immediately called customer service. A new battery was promised and delivered today. But the same problem has occurred again. Therefore, despite the quick assistance, I'm only giving it one star for now. I'm wondering if it even has a Bluetooth interface.

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Quality

by Susanna I.

6/8/2026

Spare part delivery in the middle of the sailing season

Technical data and the picture of the spare part was accurate. Right spare part was easy to find in webshop. Order confirmation and the delivery were prompt. Very happy!

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by Didier M.

6/8/2026

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Incorrect reference given for the pump

I provided the hull number of my 2010 Bavaria 40 Cruiser to obtain the correct model and reference for the pump to order. I received your reply and the reference, but it turned out to be the wrong pump. Since the boat is in Hyères, southern France, and I am in Belgium, the 14-day delivery period has expired. Therefore, I purchased a pump that I cannot use!

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by stefan H. 6/8/2026

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Fast and good delivery! Faster than said!

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by Uwe L.

6/8/2026

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That's how it should always be.

Fast, efficient, just as it should be.

Always happy to use them again.

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by Lorenzo S.

6/8/2026

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Everything OK

Package arrived quickly, now assembly on board.

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by Andrej V. 6/8/2026

Everything ok

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by Jacob B.

6/8/2026

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